CIR Service Guide

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CIR Service Guide website





Acumen
PO Box 92
Evesham
Worcs
WR11 7FN

Telephone: 01386 834455
Fax: 01386 832711
Email: bcinfo@acumen-bcp.co.uk
Web: www.acumen-bcp.co.uk
Web: www.practicalbcm.co.uk

Acumen provides independent, specialist business continuity consultancy services. Our philosophy is one of capability-based planning - developing and enhancing our clients' business continuity capability rather than merely providing a business continuity plan.
Services include :

• Audit/health check/capability review
• Business impact analysis
• Risk analysis
• Strategy/plan development and implementation
• Emergency response/crisis management planning
• Exercising and testing
• Training and awareness
• Project management

Our highly experienced consultants provide practical advice and effective and workable solutions.

Consultancy Director Andy Osborne was shortlisted for CIR's 2008 BC Consultant of the Year award and is author of the book Practical Business Continuity Management.





BSi British Standards
389 Chiswick High Road
London
W4 4AL

Telephone: +44 (0)20 8996 9001
Fax: +44 (0)20 8996 7001
Email: orders@bsigroup.com
Web: www.bsigroup.com/shop

Effective BCM planning can help you to:
• Recover quickly from a crisis
• Demonstrate to stakeholders that your business is resilient and that it follows best practice
• Operate through an incident irrespective of the cause or scale
• Meet legal, regulatory and contractual obligations
• Meet moral and social responsibilities

Raise your standards with BS 25999 parts 1 and 2 from BSI British Standards.

BS 25999-1:2006 Code of practice for business continuity management
BS 25999-2:2007 Specification for business continuity management

For more information and to buy these standards go to www.bsigroup.com/shop or call BSI Customer Services on +44 (0)20 8996 9001 or email orders@bsigroup.com quoting reference 25999-CIR

To help businesses understand and gain confidence in their processes, BSI has developed a new online tool, BS 25999 Business Continuity Assessment Online. It can:
• Give an appreciation of continuity plans, their key elements and how to build them
• Help identify business risks and develop, implement and manage business continuity programmes
• Determine your organization’s continuity requirements
• Help identify areas of improvement within your programme.
• Record, report and demonstrate your progress
• Encourage online collaboration between team members on their self-assessment
For a free demo online visit www.bsigroup.com/shop/BS25999ONLINE or call BSI Customer Services on +44 (0)20 8996 9001 or email orders@bsigroup.com quoting reference 25999-CIR

Confidence in your continuity





Control Risks
4th Floor Cottons Centre
Cottons Lane
London
SE1 2QG

Telephone: +44(0) 20 7970 2100
Fax: +44(0) 20 7970 2222
Email: enquiries@control-risks.com
Web: www.control-risks.com




Garrison Continuity
Tower Court, Irchester Road
Wollaston
Northamptonshire
NN29 7PJ

Telephone: 01933 666 800
Fax: 01933 666 801
Email: steven.garrod@garrisoncontinuity.com
Web: www.garrisoncontinuity.com




IBM


Telephone: 01475 898688
Email: circont@uk.ibm.com

IBM Resiliency Consulting Services are designed to help clients conserve internal resources. Using industry best practices and our Resilient Enterprise Blueprint approach, we can work with you to develop and manage a program that is aligned to your specific business needs and can create a reliable, productive business environment. By reducing the risks related to non-compliance with contracts, industry standards, regulations and internal controls, we can help you link business planning and IT to business resiliency. Whilst delivering an integrated program aligned to your evolving business needs and risk tolerance levels.

The following service products are available:

Assessment and Planning

• Business Impact Analysis
• Risk Assessment
• Resilience and Recoverability Assessment
• BC/DR Strategic Review
• BS 25999 Healthcheck

Design

• BC/DR Strategy Development
• Business Continuity Management System Design
• Incident/Business/IT Continuity Plan Development
• Resilient Architecture/DR Design

Implementation

• BC/DR Implementation Services
• BC/DR Test Management
• Crisis Simulation Exercise

Programme Management

• Interim Continuity Manager
• BC/DR/Resilience Programme Management
• Ongoing BC/DR/Resilience Programme Running Support
• Evaluates, via a workshop, your response capabilities based on specific scenarios
• Business continuity program management
• Provides management of your resilience program, including reporting

To find out more please contact us quoting code 107BK03A:
Email: circont@uk.ibm.com
Tel: 01475 898688

IBM, the IBM logo, ibm.com and Tivoli





ICM Continuity Services
Head Office
ICM House
No. 2 Golden Cross, 220 Chester Street
Aston, Birmingham
B6 4AH

Telephone: 08448 63 00 63
Email: info@icm-continuity.co.uk
Web: icm-continuity.co.uk
Web: disaster-cover.co.uk

You can’t put a price on experience. The specialist nature of business continuity means that many organisations may require the skills of a dedicated BC consultant to ensure that business continuity arrangements are established, that they are appropriate, comprehensive, cost effective and practical.

With ICM’s Professional Services team, you are working with unrivalled experience and professionalism. ICM will ensure that the business continuity solution you receive will match and exceed your expectations. No team knows more about what businesses need and which tools will give you the best results.

Understanding that each company is different, our team will work with you, translating your business needs into a complete, bespoke, solution. Backed by the UK’s finest and most comprehensive network of Business Continuity solutions and experience, you can rest assured that whatever your needs, ICM will have the answer, and as a matter of pride, we will ensure our solution fits your business’s needs like a tailored glove. This personal level of service has been recognised with a string of awards, including most recently Business Continuity Service Provider of the Year at the CIR Business Continuity Awards, both in 2007 and 2008.





KHA Continuity
Kiln House
Brockamin Lane
Leigh
Worcs
WR6 5JZ

Telephone: 01886 833844
Fax: 01886 833845
Email: John.sharp@btinternet.com
Web: www.khacontinuity.co.uk

Kiln House Associates provides education, facilitation and training in BCM for a range of clients across Europe. Clients include local authorities, police, health service, standards bodies and the IT and pharmaceutical industries.

All BCM activities undertaken by Kiln House Associates Ltd follow the new British Standard for Business Continuity Management - BS25999. In addition activities undertaken with the public sector comply with the guidance supporting the UK Civil Contingencies Act 2004

Kiln House Associates principal consultant is John Sharp FBCI(Hons) FCMI MCIM. He is recognised worldwide for the contributions he has made to Business Continuity Management John is the author of The Route Map to Business Continuity Management published by BSI in Dec 2007. In the short time since its publication it has become a best-selling guide to business continuity management providing key insights into how to go about implementing business continuity management.





Link Associates International
Trent House
RTC Business Park
London Road
Derby
DE24 8UP

Telephone: +44(0)1332 222 299
Telephone: 0207 661 9317
Fax: +44(0)1332 222 298
Email: richard.baldwin@linkassociates.com
Web: www.linkassociates.com

Contact: Richard Baldwin

Are you prepared? Organisations are confronted with a host of risks and threats. Flooding, pandemic, terrorism, are high impact events which can appear to dominate the headlines. However low impact, high frequency events can be equally disruptive and are more likely to be experienced. The best organisations are proactive and take a holistic and integrated view to prepare for the ‘what if’.

Through training, exercising and consultancy services, LINK Associates International have helped some of the best companies learn and become better prepared to deal with a wide range of scenarios. We are also accredited to the new standard for BCM, BS25999:9. We provide:

• Content Approved BCI business continuity training courses
• BS25999 Gap Assessments
• BCM planning
• Command Centre Operations
• Pandemic Masterclasses
• Seminars in Crisis Avoidance
• Stakeholder engagement
• Media spokesperson training
• Issues Management Education Programmes
• HR guidance for crisis response





Marsh
Tower Place
London
EC3R 5BU

Telephone: +44 (0) 207 357 1000
Fax: +44 (0) 207 929 2705
Web: www.marsh.co.uk

Contact: Neil Greaves
Email: info.riskconsulting@marsh.com

Marsh is a global leader in business continuity management (BCM) advice, and has over one hundred professionals across five continents. Experience within this team stretches across public, industrial and commercial sectors, and in all disciplines under the BCM umbrella. We assist our clients in developing, implementing and enhancing business continuity andcapabilities, ensuring they are able to respond to, manage, and recover from interruptions to their operations. Our services, aligned to BS25999, range from large scale multi-national programme management to pragmatic cost-effective implementation of plans for smaller organisations. Marsh's business continuity consultants have been involved in the development of BS25999, and regularly appear in the media as recognised industry experts. Marsh have been voted winner of the 'Excellence in Business Continuity in the Insurance Industry' category at the Business Continuity Awards on four occasions.

Our business continuity management services include:
• business continuity capability reviews
• business continuity plan development
• business continuity programme management
• crisis management
• supply chain resilience and continuity
• training and exercising.





Needhams 1834 Ltd
1 Hind Court
149 Fleet Street
London
EC4A 3DL

Telephone: +44 (0) 207 353 9498
Email: enquiry@needhams1834.com
Web: www.needhams1834.com

Contact: Chris Needham-Bennett

Needhams 1834 is a leading provider of risk management and business continuity consultancy and training. We enable organisations to identify, evaluate and control their risks, and to develop, implement and test effective solutions to maximise the response to, and minimise the impact of, an incident.

To ensure clients’ business continuity the company provides:

• Business Continuity Planning
• BS 25999 Auditing
• BIA, Risk and Critical Asset Analysis
• Emergency and Crisis Management
• Crisis Communication, Media and Leadership Training
• Disaster Recovery
• Training, Exercising and Rehearsals up to Gold Standard

Needhams’ professional and reliable services have been used by FTSE 100 companies and government bodies, as well as smaller organisations, to develop highly effective business continuity strategies and training.





Pentire Solutions Ltd
4 Queens Crescent
Burgess Hill
West Sussex
RH15 9EU

Telephone: 01444 257088
Telephone: 07889 992747
Email: pentireinfo@pentire.co.uk
Web: www.pentire.co.uk

Contact: R.P. Draper FBCI, Managing Director

Pentire Solutions Ltd's specialised services, which encompass all aspects of business continuity management, are delivered to all sectors of commerce, and across all geographic regions. Working closely with our clients, we assist them to find and implement the optimum solutions for their specific requirements. We are proud to provide services that are built upon quality, reliability and integrity to all our clients and associates.





Redan International Ltd
31 Wolverton Close
Ipsley
Redditch
Worcestershire
B98 0AR

Telephone: +44 (0) 1527 518810
Email: mikem@redan-international.com
Web: www.redan-international.com

For more detailed information visit our web site www.redan-international.com

Redan International was created with the specific aim of providing Operational Risk, Business Continuity Management Consultancy and Training services to the Global Telecommunications sector and to companies and organisations that have a high dependency on telecommunications services.

We specialise in the creation and introduction of Corporate Operational Risk and Business Continuity strategies and
programmes at board level.

Our service portfolio includes;
• Corporate Operational Risk analysis
• Corporate Impact analysis
• Corporate Incident Management
• Corporate Assured Availability Strategies

Additionally we provide independent Operational Risk and Continuity audit and educational services.

We are internationally recognised for our innovative, empathetic and down to earth approach.

Contact us now to see how Redan International could help your company protect its brand, image and reputation.





SunGard Availability Services
12-13 Bracknell Beeches
Old Bracknell Lane West
Bracknell
Berkshire
RG12 7BW

Telephone: 0800 143 413
Email: infoavail@sungard.com
Web: www.sungard.co.uk

Contact: Keeping people and information connected™

SunGard's Consulting Group can offer you a range of services that ensure your business resilience and IT Infrastructure needs are met.

By using our considerable experience in delivering comprehensive and business focussed solutions, we can:

• Improve your business resilience
• Enhance the efficiency and effectiveness of your IT Infrastructure
• Develop and implement the plans and initiatives that ensure your IT Infrastructure supports and enables your organisation's strategic objectives.

SunGard's Consultants deliver results that are unique to your organisation, as they focus on your needs and your requirements

Why choose Consulting from SunGard?

• Experienced - consulting solutions delivered since 1978 to all industry sectors
• Best practice - we adhere to BS 25999, BCI and FSA guidelines. We were the first BC Organisation in the world to be certified to BS 25999, and also the first in the industry to be awarded SAS 70 accreditation. In addition we have sat as industry representatives on the BS 25999 and BS 25777 drafting committees
• Independent - Being independent of hardware and software suppliers, we can develop best of breed solutions
• Capable - understanding of both business and technology issues
• Specialist - unlike our competitors, Information Availability is all we do, which is why we do it better than anyone else
• Flexible - comprehensive portfolio of consultant-led and software-based options to suit the needs of your business
• Proven - tried and tested risk management methodologies
• Innovative - pioneering business continuity management services
• Comprehensive - able to construct enterprise-wide Information Availability strategies
• SunGard Software - supported by industry leading BC planning tools
• Global - consulting services available on an international basis.


ABS Consulting
EQE House
The Beacons
Warrington
Cheshire
WA3 6WJ

Telephone: 01925 287 300
Fax: 01925 286 301
Email: EnquiriesUK@absconsulting.com
Web: www.absconsulting.com/ europe/index.html

Access Risk Management Group
Peter House
St Peters Square
Manchester
M1 5AN

Telephone: 0870 760 1121
Fax: 0870 731 5038
Email: info@accessrm.co.uk
Web: www.accessrm.co.uk

ADTAPT
Sterling House
1-2 Back St Annes Road
West Lytham, St Annes
Lancashire
FY8 1RD

Telephone: +44(0)1253 788 181
Fax: +44(0)1253 726 320
Email: info@adtapt.com
Web: www.adtapt.com

Aon Group
8 Devonshire Square
London
EC2M 4PL

Telephone: +44(0)20 7623 5500
Fax: +44(0)20 7621 1511
Web: www.aon.com

BCM Consulting Ltd
18 Weston Road, Rochester
Kent
ME2 3EZ

Telephone: +44(0)1634 294 312
Fax: +44(0)1634 295 799
Email: info@bcm-consulting.co.uk
Web: www.bcm-consulting.co.uk

BELFOR
Imbach House
8 Gerard
Lichfield Road Industrial Estate
Tamworth, Staffordshire
B79 7UW

Telephone: 01827 307 616
Fax: 01827 301 164
Email: info@uk.belfor.com
Web: www.belfor.co.uk

Biscon Planning
Ridley Cottage
High Street
Chalford
Glos
GL6 8DS

Telephone: 0845 076 5637
Email: info@biscon.co.uk
Web: www.biscon.co.uk

Brocade
Orbis 3 Lovett Road
3 Lovett Road
Staines
Middlesex
TW18 3AR

Telephone: +44(0)1784 496 400
Fax: +44(0)1784 496 499
Web: www.brocade.com

BT Group Plc


Telephone: +44(0) 0800 8000 2000
Email: focus@bt.com
Web: www.bt.com/globalservices

BTI Computer Systems (UK) Ltd
Systems House
Moons Park, Burnt Meadow Road,
North Moons Moat,
Redditch, Worcestershire
B98 9PA

Telephone: +44(0) 1527 598 500
Fax: +44(0) 1527 598 555
Email: info@bticomputer.com
Web: www.bticomputer.com

Compuware
163 Bath Road
Slough
Berkshire
SL1 4AA

Telephone: +44(0) 1753 444 000
Fax: +44(0) 1753 444 900
Email: info@uk.compuware.com
Web: www.compuware.co.uk

Continuity Systems Ltd
Thornbury House
Forest Moor Road
Harrogate
N Yorkshire
HG5 8JY

Telephone: +44(0) 1423 545 188
Email: info@continuity.co.uk
Web: www.continuity.co.uk

Continuity2 Ltd
Epic House
28-32 Cadogan Street
Glasgow
G2 7LP

Telephone: +44(0)845 094 4402
Fax: +44(0)845 094 4403
Email: info@continuity2.com
Web: www.continuity2.com

Cornwood Consulting
14 Greenhalgh Walk
London
N2 0DJ

Telephone: +44(0) 20 8731 6510
Fax: +44(0)20 8731 6511
Email: info@cornwood.co.uk
Web: www.cornwood.co.uk

CORPORATE GOVERNANCE ASSURANCE SERVICES LTD
3 Warners Mill
Silks Way, Braintree
Essex
CM7 3GB

Telephone: 01376 562957
Telephone: 07501 490169
Fax: 0871 900 4700
Email: l.carter@cgas.co.uk
Email: p.girling@cgas.co.uk
Web: www.cgas.co.uk

CPA Consulting
Carter Barr
Wych Hill Way, Woking
Surrey
GU22 0AE

Telephone: +44(0) 870 013 2065
Fax: +44(0) 870 241 3791
Email: info@cpa-ltd.com
Web: www.cpa-ltd.com

Crisis Solutions Ltd
18 Hanover Square
London
W15 1HX

Telephone: +44(0)845 130 1366
Fax: +44(0)845 130 1337
Email: information@crisis-solutions.com
Web: www.crisis-solutions.com

Crusader Solutions & Services
Oxford House
Easthorpe Street
Ruddington
Nottingham
NG11 6LA

Telephone: +44(0)115 940 5550
Fax: +44(0)115 940 6660
Email: enquiries@crusadersolutions.co.uk
Web: www.crusadersolutions.co.uk

Cunningham Lindsey UK
Apex Plaza
Forbury Road
Reading
Berkshire
RG1 1AX

Telephone: +44(0)118 960 7100
Fax: +44(0)118 950 5424
Email: headoffice@uk.cunninghamlindsey.com
Web: www.cunninghamlindsey.com

Decisive Operations Limited
Ashfield
126 Chester Road
Helsby
WA6 0QS

Telephone: 01928 700447
Email: enquiries@decisiveoperations.com
Web: www.decisiveoperations.com

Document SOS
34 Imex Business Centre
Ingate Place
London
SW8 3NS

Telephone: +44(0)20 7498 8080
Fax: +44(0)20 7627 2233
Email: marketing@documentsos.com
Web: www.documentsos.com

Global Emergency Management Ltd
Home Farm Cottage
The Avenue, Brandsby
N Yorkshire
YO61 4RH

Telephone: +44(0)7968 428 151
Email: contact@gemanagement.co.uk
Web: www.gemanagement.co.uk

Harwell Document Restoration Services
Dalton Building
Maxwell Avenue
Harwell Science & Innovation Campus
Harwell, Oxfordshire
OX11 0QT

Telephone: 0800 019 9990
Fax: 01235 432246
Email: info@hdrs.co.uk
Web: www.hdrs.co.uk

Hewlett-Packard
Cain Road
Bracknell
Berkshire
RG12 1HN

Telephone: +44(0)870 443 6202
Web: www.hp.com/go/businesscontinuity

INONI Ltd
62 Waterloo Road
Workingham
Berkshire
RG40 2JL

Telephone: +44(0)1189 629 757
Fax: +44(0)1189 627 737
Email: info@inoni.co.uk
Web: www.inoni.co.uk

Iron Mountain
Third Floor, Cottons Centre
Tooley Street
London
SE1 2TT

Telephone: Tel: +44(0)20 7939 1500
Email: marketing@ironmountain.co.uk
Web: www.ironmountain.co.uk

Kingswell International Ltd
Sanders Gate Churchfields
Witney
Oxfordshire
OX29 8PP

Telephone: +44(0)1865 822 010
Fax: +44(0)1993 898 833
Email: info@kingswell.net
Web: www.kingswell.net

KPMG
100 Temple Street
Bristol
BS1 6AG

Telephone: +44(0)117 905 4000
Fax: +44(0)117 905 4001
Web: www.kpmg.co.uk

Le Beck International Ltd
9 Willow Park
Barnoldby N E
Lincolnshire
DN37 0YP

Telephone: +44(0)1472 824 655
Fax: +44(0)5601 120 538
Email: info@lebeckinternational.com
Web: www.lebeckinternational.com

Logica
Stephenson House
75 Hampstead Road
London
NW1 2PL

Telephone: +44(0)20 7637 9111
Fax: +44(0)20 7468 7006
Web: www.logica.com

Merrycon Ltd
The Willows Kentrigg
Kendal
LA9 6EE

Telephone: +44(0)1539 730 908
Fax: +44(0)1539 730 908
Email: info@merrycon.co.uk
Web: www.merrycon.co.uk

MSTA
15 Lynton House
Hallfield
London
W2 6EW

Telephone: 020 7723 7676
Email: info@msta.co.uk
Web: www.msta.co.uk

NonVerba Limited
Berkeley Square House
2nd Floor
Berkeley Square
Mayfair, London
W1J 6BD

Telephone: +44(0)20 7887 4544
Fax: +44(0)20 7887 4545
Email: customercare@nonverba.com
Web: www.nonverba.com

Office Shadow Ltd
Unit Two, South Lodge Court, Ironsbottom,
Sidlow Reigate
Surrey
RH2 8QG

Telephone: +44(0)1293 863 214
Fax: +44(0)870 836 2322
Email: sales.uk@office-shadow.com
Web: www.office-shadow.com

Qinetiq
Cody Technology Park
Ively Road, Farnborough
Hampshire
GU14 0LX

Telephone: +44(0)8700 108 942
Web: www.qinetiq.com

Siemens Insight Consulting
Churchfield House
5 The Quintet, Churchfield Road
Walton on Thames
Surrey
KT12 2TZ

Telephone: +44(0)1932 241 000
Fax: +44(0)1932 236 868
Email: insight@insight.co.uk
Web: www.siemens.co.uk/insight

Strategy Planning Associates
404 Coast Road
Pevensey Bay
Pevensey
East Sussex
BN24 6PB

Telephone: +44(0)5600 430 875
Fax: +44(0)1323 741 388
Email: solutions@strategyplanning.co.uk
Web: www.strategyplanning.co.uk

Teed Business Continuity
Springfield House
Laurelhill Business Park
Stirling
FK7 9JQ

Telephone: +44(0)1786 406 370
Fax: +44(0)1786 406 371
Email: info@teed.co.uk
Web: www.teed.co.uk

Visor Consultants Ltd
212 Piccadilly
London
W1J 9HF

Telephone: +44(0)20 7917 6026
Fax: +44(0)20 7439 0262
Email: info@visorconsultants.com
Web: www.visorconsultants.com

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